Comments on: Who the hell can keep a phone for 3 years?

By: Busby SEO Test

Busby SEO Test — Tue, 13 Jan 2009 01:59:29 +0000

not in our area, some of us are still keeping the phone for even longer than that, part of third world, they value the phone for the reason that they cannot anymore afford to buy another one.

By: Busby SEO

Busby SEO — Sat, 27 Dec 2008 09:56:30 +0000

Technology Comunication is so important cause whole around the world be connected, so the regulation must oriented for customer. Thanks.

By: Busby SEO Test Contest

Busby SEO Test Contest — Sat, 27 Dec 2008 04:09:44 +0000

Noone ask the customer to keep their handset for 3 years. The 3 years contract has nothing to do with handset upgrade (except the initial discount).

I quite agree with you Sharp.

By: Thesis Writing

Thesis Writing — Thu, 18 Dec 2008 05:49:36 +0000

its quit interesting, here is a resource for thesis writing, my friend referred me some days ago she got some services from them, just take a look at http://www.educationalwriting.net/

By: Busby SEO Test

Busby SEO Test — Sat, 13 Dec 2008 14:28:28 +0000

I juts wonder what will happen to the phone and contract for keeping the phone for 3 years ;))

By: acurrie

acurrie — Thu, 18 Sep 2008 12:39:20 +0000

Unfortunately people who travel to Europe and/or Asia have little choice but to go with Fido or Rogers. If the CRTC had let T-Mobile buy a controlling stake in Fido this ugly situation never would have happened.

Hopefully all Canadians will reap the benefits of a truly competitive market when Telus and Bell switch to LTE for the 2010 Winter Olympics, as rumoured…

By: Sharp

Sharp — Thu, 18 Sep 2008 09:39:35 +0000

Noone ask the customer to keep their handset for 3 years. The 3 years contract has nothing to do with handset upgrade (except the initial discount).

If you are having problem after a year with your handset, and are under a 3 years contract, they will probably upgrade your handset at low cost. However they might extend the contract by one year (or redo a new 3 years contract; the first one will be “cancelled”).

By: electrokinetica

electrokinetica — Thu, 18 Sep 2008 06:35:32 +0000

I quite agree with this. We are quickly becoming an international laughing stock because of how backwards we are, technologically.
I am just quitting my job at a Fido dealer after 11 months. This, plus my 5 years working for a different Rogers deal has built me up to the point of sickness. My clients were more of the international types as time went on. Folks from Chile, India and The Philippines would complain about how much better, cheaper and simpler the wireless services were back home. Sometimes this too would also cause confusion as our systems have more requirements or more hassles; a SIM not working at all out of the box for a Hong Kong originator is a fair example. The grand-daddy issue is the vendor hardware locks; trying to explain to someone that struggles with English how a seemingly normal cell phone won't work with another provider is excruciating. I usually went with the reasoning that Canada is less populous and more spread out, making over-the-air services and equipment more expensive. Yet I was never afraid to truthfully admit how controlled and monopolized the Canadian wireless providers made this situation. I am sick of telling people that Call Display is an extra charge and that the good promos are only on a 3 year slavery grant. Nothing wrong with subsidization, but what kind of a joke is that? I am looking forward to what the new providers will bring and I may return to the wireless market once I have something to believe in. Take a look at Globalive, they seem promising and open enough to the people. http://www.wirelesssoapbox.com/

By: Anonymous

Anonymous — Thu, 18 Sep 2008 06:20:52 +0000

I am convinced that the carriers are using the long term contracts and penalties in response to the number portability that they had to implement.

Forced customer loyalty? Let me tell you how that works:

I just cancelled my contract with Rogers for three phones; after three years, all three phones had major problems. Now, because we had just adjusted the call plan six months ago (saved us about $20 per month), they had put us back on a three year contract, this meant that NOW we couldn't get new phones without paying full price. It all depends on how many months there are "left" in the contract. Even upgrading to Blackberries (with corresponding data plan) was not going to get us anything except gleeful advise that we were stuck with the new three year contract so there was nothing that could be done and that our best course of action was to pony up the money for the full price phones (with a corresponding new three year contract if we wanted data).

I have never liked being put over a barrel, so I moved to Telus, got new blackberries on a better plan (about half the cost of Rogers), and with better service. Rogers is now coming after me for over $1100 in "penalties" for their anti-service and anti-support. As far as I'm concerned; they can go back where they came from (that would be hell).

I will never deal with Rogers for as long as I live.

By: someone

someone — Wed, 17 Sep 2008 19:07:44 +0000

Continuing my post based on the netbook post by wirelessnorth.ca, a netbook – a fully featured computer with *real* browsing i might add – costs under $399.

That's something worth it's price that would actually be useful.