Wirelessnorth.ca

I'm surprise to see this popuping up at this time since Rogers is been selling the same product for just over a year…

If Rogers had sent us one, we'd have reviewed it sooner.

Any idea if a Bell Sim card will work in the Rogers Rocket hub. I have the rogers version but get poor signal and can't get a straight answer if it will work on other networks.

Think you are out of luck, haven't seen any resources for unlocking a turbo hub. The best you might be able to do is resell it on ebay and pick up the Bell version (or a factory unlocked Ericsson hub)

You mentioned performance with high latency. Can you post Speedtest.net resutls?

Thanks!

Plans from Bell are not the same from place to place. 3Go was 40$ then went down to 35$ 3Go and now for people with Bell home Phone they offer 30$ for 3 Go. And ask them to change your base phone line to a “ligne de départ” they`will take an extra 5$ off your phone line. But you have to know about this they will not tell you.

Yes but recently theyare no more selling the w35 from erricson . The girls at Rogers told me the new hub model was not as great.

My acer laptop consistently drops the connection to the Bell Hub. Hardwired its great but the WIFI is on again off again. Very frustrating.

A35BUR

I tested both rogers (netcom) and erickson Bell and the bell signal was better –from the same tower.

Also, I've heard the erickson device burns out??? the Rogers store told me that. Anyone else heard that?

I tested both rogers (netcom) and erickson Bell and the bell signal was better –from the same tower.

Also, I've heard the erickson device burns out??? the Rogers store told me that. Anyone else heard that?

A few responses from an expert – both Bell and Rogers are selling the W35 under different names. 21Mbps will be coming shortly from Ericsson – whether you will have it in Canada is up to the provider. Swapping sim cards doesn't work because the units are locked to their respective networks. You could buy an “unlocked” version online from overseas but it will not work the way you want it since the software is not written for North America and you will not have any warranty. The unit runs warm, but it won't “burn out” unless you put it in a microwave or in a hot environment but you have this problem with any electronic equipment. The W35 antenna performance is significantly better than Netcomm hub. Make sure your Acer is up to date with the latest Service pack from Microsoft. MS has some bugs with WiFi.. Also, if you are running a lot of DECT phones in your home in close proximity to the hub, they 2 frequencies can interfere with each other. You can log into the web interface and “hard” select a WiFi channel that doesn't conflict with Dect as much. Google “wifi interference with dect” and it will tell you the channels that are best…

Do you know if we can use this box to support a vpn connection so users can use it to connect to the officde remotely?

I am connected to my VPN over the Bell connection, seamlessly…

How long is 'shortly'? This year, next year? I have a u998 stick with Bell and get excellent performance, but would like to go to the Hub, but don't think I'm willing to sacrifice the performance (I'm assuming I'd take a performance hit?)

Just bought the Erickson Turbo Hub…The MTU settings are set too low for XBox Live…what can be done about this.

Has anyone suggested a fix to connecting to the turbo hub for you xbox live? I am looking for a solution as well.

On Bell system. Hub seems to be 100 times better than the Mifi piece of junk from Bell. Down speeds are around 5 meg and up speeds around 1.5 to 2 megs. The Mifi from Bell is giving me 2 down and .5 to 1 meg up. using Speedtest.net . Bell tower is 3 kilometers (1.8 miles) from my home. Fought with Bell about the poor performance on the mifi and Bell said tough. Went will BMTS.COM and bought a Hub that uses the Bell system. Mifi will sit in corner and rust.

My Bell Turbo Hub is inconsistent when going to a web page. I sometimes was to click four, five times before the web page displays. My signal varies from mostly 1 bar, sometimes 2 bars, and at times lose the signal entirely.

Would would a better external antenna help? I'm using and old 800 to 900MHz Yagi.

actually it can do 21mbps. there is a firmware upgrade you will have to call up bell to get.

yes there is a fix, you need to not use DHCP and configure the IP manually. there is more information on http://www.movingdata.com

the ericsson device has been solid for me, i have quite a few of them all in different conditions

My Bell Turbo cuts out whenever the cordless landline rings or is answered. It also does it when we make a call. Help~

Has anyone tried to unlock a Rogers or Bell Ericsson W35 so that it can be used on either network?

I have a bell turbo hub, on speedtest.net, i average 5-6.50mbps donwlaod speeds, with 2-3mbps uplaod speeds. it sure beats the xplore net i had with was costing me 60$ a month for 500kbps d/l speeds nad 250kbps upload speeds. The bell hub, is fast enough for me to play my PS3 online, which makes it worth every penny.

whens the firmware upgrade coming?

I have the MTU problem solved now, however, now all I get are NAT errors. It has to do with the port forwarding on this unit. It is kind of odd compared to most routers.

Anyway, to the MTU problem. DO NOT LET XBOX FIND IT`S OWN IP ADDRESS. Access the Rocket hub first(you should know the password. it is in the user manual). Click on Internet and on the right should be your DNS`s. Two of them. Write them down. Now, go to your XBOX and give it an IP address, usually 192.168.1.1-255. Put in the subnet mask and the default gateway. Exit out and enter into the DNS portion and put in the numbers you wrote down.

Example.

I.P. 192.168.1.20
Subnet 255.255.255.0
Gateway 192.168.1.1

DNS 1 69.31.192.11
DNS 2 69.31.192.12

Once this is done you should not get MTU low anymore. I did not adjust anything in the Rockethub. Just made the XBOX dedicated. Keep in mind to, that you should do this to any other unit you have. Playystation, Wii, Laptop, PC. Just make sure each one gets there own separate IP address.

Hope this fixes your MTU low problem. If it does write in to the forum and help me get this port forwarding figured out. I have , what I think is the ports forwarded, but something still is not right.

This is what I Have set up:

Nat Port Server IP Server Port Protocol

3074 192.168.1.102 3074 UDP
3074 192.168.1.102 3074 TCP

And so on. I am confused on the Server IP portion, if this should be the XBox IP address or something else.

I got this from digitalhome.com and is done by Crono

whens the firmware upgrade happening!?

when is this going to happen?

Hey that was me! I have helped out quite a few people now. If you need more info head over to http://www.digitalhome.ca/forum/showthread.php?t=118071 or
http://forums.rogershelp.com/pun/viewtopic.php?pid=3206

Only down side is I am on Rogers. This thing was great until the overcrowding of towers. This is typical of companies that want more money and don't care about who they screw over. So if you see constant time outs and frequent slow speeds don't be alarmed, this is normal of terrible service.
And the PS3 works fine too.

Just got a Rogers Turbo Hub in Ontario just for wireless laptop when RVing. We are in the States. Can I get a SIM card down here that will work in it?

have you found a solution yet? I have a similar problem with my PS3. Let me know.

DD

An antenna will help. First you need to find out where the Bell tower is. Go outside with the unit (extension cord) and point the back side of the hub at the tower to try to get a good signal. Once and if you find a spot where the signal is good then you have to think you will run a wire into the house and where you will place the hub. The wire length can be 30 feet max. If you do not get a good signal outside with the hub – don't waste your time with the antennae. I got my antennae wire kit from a website in Quebec and every thing worked out well.

answer my question!

are u sure there is such an upgrade? Bell knows nothing about this.

What is the best network interface or card that I can buy to extend my in house coverage for the Hub?

i dunno noizhax isnt being cool

I RAB, I do have signal problem. Can you tell me where you bought the antenna in Quebec?

Frank

http://www.rfconnectionshop.com/products.asp?cat=44

Works great!

Actually if you go to willison electronics you can get a ultra low lost cable and you will be able to go 75 to 150 ft of cable. I am about 8 km from the tower with a topographie of hell . I have a 55 ft tower with a 75 ft ultra low lost cable and im getting full bars 4 mb down 2.5 mb up with a 72 latency

I have the Bell Erickson Hub and it keeps dropping the internet service. Called Bell and they have no fix for this. Also the best they will do is compensate 1/2 off the monthly bill for 3 months. So now stuck in a contract for the next 2 years and only getting maybe 1/4 service I should get. This really sucks Thinking off letting them put me in bad credit and stop paying them.

An external antenna will improve speed, coverage and create a more reliable connection – http://www.cdnantennashop.com/

An external antenna will improve speed, coverage and create a more reliable connection – http://www.cdnantennashop.com/

get rid of the shit box

I am testing the W35 (Bell) for a client who is complaining about internet. Tests results typically showing 2.25 Mbps down at best (usually between 1 and 2) and below 1 up (typically between 0.16 – 0.95). Tests conducted from multiple machines while getting at least 13 bars signal strength. Tests conducted from 10:00 – 15:00 Talked to Bell about the results as they are far less than advertised. They suggested I run tests from other locations. Toronto location fared no better during business hours. The only time I have seen download results near 5 Mbps were from Caledon after business hours around 20:00 however the upload was still no better.

My Bell Turbo Hub worked great for a couple of months! We have a lot of bars showing and yet it keeps dropping the connection. Bell says they know there is a problem. That is it. THEY KNOW. There is no solution. They really don't care. They have no intentions of ever doing anything better than what we have, which is NIL, because as one of the executives himself said, “Why would we put out all that money when there is no profit in it for us?” That was so nice to hear.

This really looks like a cool phone. I think Sony is a little late with there 3G.

Bell Mobility internet by Turbo Hub has frequent dropouts even at 3 out of the possible 4 signal level bars. Most comments for others have been about the Turbo Hub, but a friend of a friend near a tower has a Bell stick that has the same dropouts. From what I have been reading and from talking numerous times with Bell, this problem is all over Quebec and Ontario. Speculation is that it is a network problem. Other speculation is that it is Hub problem, but then why would a Bell Stick owner have the same problems. These problems did not exist in August when I bought the Hub. It started with occassional dropouts and now the dropouts are every few minutes that last just a minute or 2 and up to several hours. I read that Bell Mobility has created a master trouble ticket that incorporates other trouble tickets with the same problems. The frustration level is very high for many people over this issue.

To the people that asked about using a Bell Mobility internet service in the USA, the roaming charges are horrendous and unlike cable with data speed limits but unlimited time, Bell Mobility charges for data usage in rate bands. They have a limit on the amount of data that can be passed before the costs go to the moon. This is definately not a service to watch video.

Bell Mobility have made available a firmware patch for the totally frustrating Ericsson W35 Turbo Hub.
Read about this Application Software #: “CXC 172 7031 R13 B (Nov 18 2010)” at

http://support.bell.ca/en-on/M…

It is a good thing that I scour the internet looking for help with the W35; I am on their emailing list to be notified of the availability of this patch. I am still waiting…

How did u hook up online for your ps3?

how many bars do u have for these speeds?

Another option is to use the mofi router with a stick from any of the providers.

http://www.mofinetwork.com

I'm trying to connect my xbox LIVE to my Ericsson Wifi router. I've tried everything. and still I get the same message that my MTU's are too low and that i need at least 1364. Can anyone help me out?
I've already tried:
Connecting with a ethernet cord,
changing my DN numbers
changing my IP settings.
ETC.
Please tell me a solution.

Just bought a W35 on Rogers. After a bit of playing around, I noticed the WAN IP address the Rogers unit shows me is a 10.x.x.x, not a real world IP address. whatismyip.com shows the real one, nothing close to what the W35 shows as received from Rogers.

Is there a way to get inbound connections working? The router does not seem to have any DDNS options anywhere in the setup, and even with port forwarding set, and using the IP address shown by the real world (not 10.x.x.x) I cannot connect from the outside world. Just for the heck of it I even tried the 10.x.x.x, knowing it would not work, but what the heck.

Anyone know how to get the W35 (or Rogers) to assign a real WAN address, not the spoofed private one?

Thanks!

Still trying to get xbox live to work MTU's are too low and that i need at least 1364. Can anyone help me…

Man XD i figured out how to connect to live and you dont need no upgrades to windows vista or windows 7 :D ii will be making a youtube video if my intstructions are to complex?? but all you do is go to connections turn your xbox on and wait till Xbox icon pops up ( should look like xbox 360) and after it appears highlight the modem and xbox up and put create shortcut… you should be able to drag the xbox icon beside the router icon and just highlight them both then creater a short cut… thats all folks !!!!!!! comment and rate XD

Man XD i figured out how to connect to live and you dont need no upgrades to windows vista or windows 7 :D ii will be making a youtube video if my intstructions are to complex?? but all you do is go to connections turn your xbox on and wait till Xbox icon pops up ( should look like xbox 360) and after it appears highlight the modem and xbox up and put create shortcut… you should be able to drag the xbox icon beside the router icon and just highlight them both then creater a short cut… thats all folks !!!!!!! comment and rate XD

I have one and the stupid thing has to be rebooted almost daily, even with the latest firmware. I'm stuck with a two year contract or I'd turf the thing.
When it works, it works well. Then you get the “waiting for 192.168.1.1″ (default gateway address) which, after sitting around for 15 minutes with nothing, you realize you have to go unplug it, wait a minute, plug it back in and then hurry up and wait for it to boot up.
It's enough to make you take up drinking…..more.

i was wondering what is making my monthly bill be higher then its supposed to be?
i only have the 3g's & i don't do anything but facebook & stuff like that, & youtube? would it be the youtube video streaming?

I have that problem too. I have had problems for months. Bell does nothing. I called Bell Techs and they said that I probably needed to have it replaced because I always have to unplug it to get it to work. They do not support it. They told me to call Sony Ericsson. I did that and got a recording that they currently do not support the Turbo Hub. I, too, am stuck with a faulty product and nobody will support it. I would not recommend this product to my worst enemy.

I am NOT happy with this product at all. Mine is faulty. Bell will not replace it. They will not give me my money back. Sony Ericsson will do nothing about it either. Kind of sucks how Bell will sell us a product and then do nothing for us if it does not work. You would think they would offer assistance for the duration of the two year contract. I don't know where or who to turn to now. I am not a happy camper.

What warranty? I have had problems with my Hub since June. I have been on a master ticket for a firmware update. Finally got that and it is still not working properly. Drops connections and the only way I can get it back is to unplug the hub and plug it back in. I cannot connect to the wireless laptop or the iPod Touch 99% of the time, unless I unplug the Hub and plug it in again. Bell will not replace it. Sony Ericsson…good luck…cannot even talk to a human. There is a recording that says they do not offer any support for this product. Nice. Stuck with a hunk of junk on a two year contract.

I wish Bell employees were paid over the net. F*cking payroll would drop to almost nothing.
I'm ready to throw the piece of crap out of the window. Junk from Bell

I have this and it has taken us comepletely out of the woods with dial-up. However, there are moments when I'm on and off the internet. Explorer cannot display the web page and then days I have no problem at all. Can anyone tell me what's going on here. We live in a rural area on a farm but it is not heavely forested. I assume it is like my iphone 3G…with reception but it has never performed like the hub. I always get a consistant signal with my phone.
I am also told my signal is “excellent” so do I just need to be patient with all of this?

P.S The hub was replaced and it still does the same thing. We bought through Rogers. I wouldn't even consider buying through Bell with all the nasty customer service issues I've heard through the years.

video streaming is the culprit. video uses a good bit of bandwidth. bandwidth=$$$$

The Sony Ericsson Turbo Hub is faulty. It is a piece of crap and you should get it replaced with the NetGear. That is if Rogers offers that. I had the Bell Turbo Hub. I finally just got the NetGear. Not a problem in almost a month. Should have done this months ago.

I had the same problem. Excellent service. Almost all bars showing on the hub. Yet dropped connections all the time. I could not connect my wireless devices without having to unplug the Hub and replug it. So many INTERNET EXPLORER CANNOT DISPLAY THE PAGE. Just so very frustrating. I finally replaced the Hub with the NETGEAR. Works great. Not a problem at all. It is too bad that the providers of this crappy product do not just GIVE IN and replace the faulty Turbo Hubs.
Good luck to all who are experiencing problems.
What is really upsetting with all these dropped connections is the amount of usage we are using by having to keep reloading the pages. It adds up……

Don't buy this hub. You will be stuck with garbage and paying a ton of money for it every month. It constantly drops the connection, no one can ever call you on it, and the internet connection magically drops even though the signal is strong and the lights indicate it is connected and working properly…. stay away.

Ok so this is the perfect place I just found to ask my question lol – I have a Turbo Hub (this article is fantastic, btw – I only WISH it made me breakfast!) I live out in the boons now and they literally tried everything from getting some poor dude a million feet in the air (pretty close to Saturn, I'm sure) trying to attach a device over my roof and even that got nothing lol but this Turbo Hub I found out about and it works GREAT (flips off here and there or can lag sometimes, but considering I work 16 hours a day online, let me tell you, especially since dial-up was my only option before I knew about this and I wanted to whack my head on my computer that whole month, this thing is DIVINE :) )

Anywoo – I am trying to get my PS3 set up to work with my hub – I figured out everything, my passcode getting it all hooked up so I can play online/multiplayer and it works with games like Black Ops but when I try to play say, an older version of GTA I keep getting connection issues and usually can only connect with friends online for a few seconds before getting kicked off. I tried doing a lot of research and understand it apparently has to do with the NAT 3 issue, which mine shows up as – I was going to change it but I talked to a few ppl after that who said that because its a mobile network the Turbo Hub and not actually a router you can't really use it like that so I thought I would have to get a router and use that separately just for my PS3 (or give up playing some fave games)…but after reading this I think I may actually be able to use my Turbo Hub for this? If so, is it dangerous for ur comp to go down to a NAT 2 or 1 and how do you do it (if that's even the issue, which I think it is?) I just want to make sure I don't totally lose all security for my network..anyone have any ideas??? Totally appreciated in advance, and I'll stop blabbing now :P

Rogers is no better same issue here. Called them they gave us four months of the run around (new device, new sim card, reboot ) tech guy from Rogers said it has something to do with the towers and all the hubs out there bogging the system down. Who the hell knows throw them in the trash not worth the hassel

Another great feature of the hub is the ability to plug an external antenna to boost the signal. I used this device:

http://www.rfconnectionshop.co…

And went from close to zero bars to a decent signal out in Labrador City.

They call it a wonder hub and I am constantly wonder when the connection is going to drop this time. Until it is perfected,I would not recommend this product. They are taking your money and not providing the service.

@428c4f8910483cbfed7dbaf83d8b6320:disqus can you pls post a youtube video on how to set up xbox live on the turbo hub .Thanks

It is slow, pages do not load completly, when without internet and VOIP phone for four days, they blamed my browser ($60 to get it checked), then blamed my laptop, ($1000 to get HP Core I7), then blamed Erickson, replaced hub then finally admitted that problem was with cell tower.  They are totally f___ed up.

We purchased the turbo hub and have had no specific technical difficulties.  My problem is we are a family of 4, all internet users and our data usage is insane!!!!!!  I have phoned Bell several times to inquire why we are using 60G plus per month?  They said to watch for video streaming etc….   but it did not help.  We don't watch or download movies, mostly browsing and small amount of online games.  Anyone else experiencing this problem?  We have the 10G plan but are being charged .015 for each mb over.  Internet is costing us $400 month.  Now I am stuck in a contract that will cost $400 to cancel.      
Arrgggg, anyone with ideas how to limit data use or monitor it?

IS it possible that a neighbour has jumped onto your hub and is downloading videos.?  I’d suggest changing your password so that you reduce the chances of this happening.

For those of you that want xboxs’s and ps3′s to work unclick some of the nat settings boxs to get the settings you want. The 2010 firmware update is availble for download at the link bellow. If you are running bootlaoder 2008 upgrade to 2010. link for update – http://mobilebusiness.bell.ca/SoftwareLegal.aspx?id=1083&l=en&utm_medium=vanity&utm_source=/ericssonturbohubsoftware&utm_campaign=online
This is for the sony, Keep your unit by a window and away from cordless phones, keep yor unit in a cool place so it dosnt heat up and freeze up needing you to unplug it and plug it back in. May even want to put a cooling fan on it. When I first got mine it was great until the product became popular and then of course your sharing the network. Remeber this is just a big cell phone – lol. Hello can you hear me now – move your unit around for the best quality.

whats is that? is it like the turbo hub?

Ha ha ha. Yeah I checked into that (with the Bell Turbo Hub) and because I don’t like in a major city (3 hrs from Edmonton) It would cost me about $2000.00 or more for the cost of the antenna plus installation. Hate hate hate hate this product!!!!!!!!!!!!!!!!!Will never deal with Bell again after I find a way to cancel the contract. Hell, I’d pay just to end my dealings with them, which is fine because I am going to have to…ugh way to stress people out to make a buck Bell, you’ll never get loyal customers that way.

I have no problem with the computer  on the Bell Erricson W35 turbo hub but my problem is the phone connected to it is garbled some times. Has anyone else have that problem.  I have full bars on the hub but it is still garbled.